Poor service

I went to westgate mtn . The assistant was so cold . She never greeted me . I then asked to make an e Sim with a contract sim I have with them. She was asking me in a rude way . She never took my details. Folding her arms she told me I need a second phone . If I don’t have there’s nothing she can do. She called another assistant across sarcastically to ask if I need another phone for an e Sim. I just regret taking an mtn contract. I then went to Vodacom best service ever . They did an E sim , explained I will get an email and I must follow the prompts . As I speak I have a Vodacom E sim. Mtn I will never again support your business even family members. You staff is rude they need more customer service training. It’s 1 month with mtn already I’m bored. Westgate manager must supervise. Those girls are doing nothing , just rude.