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CHARLOTTE N

1 reviews | Active since Feb 2012

28 Jul 2021, 15:37

POOR SERVICE :(

MY CONTRACT'S ARE 3/4 MONTHS OLD BUT I AM GAATFOL ALREADY, I REGRET THE DAY I TOOK UP A CONTRACT WITH YOU. YOU KNOW WHEN THEY SAY IT'S BETTER THE DEVIL THAT YOU KNOW. YES I CAN ATTEST TO THAT. NOT A SINGLE DAY HAVE I HAD A PROBLEM WITH VODACOM.

1, MY SON PHONE WAS BLACKLISTED WITH OUT MY KNOWLEDGE (NOT REPORTING THE PHONE ******) GUESS WHAT AFTER ALL THE HUSSLE AND SIM SWOP DONE THINKING MAYBE SIM IT'S DAMAGE. WHEN I GOT INTO THE STORE APPARENTLY THE TRUCK WAS HIJACKED TO ALL IMEI NO ON THE LIST SUSPECTED TO BE IN THE TRUCK WERE BLACKLISTED :(

2. SIGNED FOR A DEBIT ORDER TO BE RUNNED ON THE 25TH, 25TH WAS ON A SUNDAY. CALLED MTN TO CHECK WHEN I WAS GONNA BE DEBITED THEY CONFIRM TO ME THAT IT'S GONNA BE THE EVENING ON THE 26TH, WHICH WAS NOT DONE, TUESDAY I CALLED IN AGAIN XOLI ASSURED ME IT'S GONNA RUN TONIGHT . AGAIN NEVER DEBITED. TODAY WENSADAY BOOM AN SMS SAYING DEBIT ORDER REJECTED LINE WILL BE LOCKED :) YOU ARE A JOKE.

*NEED SOMEONE TO TELL ME WHY THE DEBIT ORDER GOT REJECTED WHERE ELSE THERE'S ENOUGH MONEY INTO THAT ACCOUNT. *I AM WARNING MTN , SHOULD MY ACCOUNT BE DEBITED WITH DEBIT REJECTION FEE I WILL TAKE THIS FURTHER TO OMBUDSMAN/PUBLIC PROTECTOR , AS THAT WILL BE *****ING . WILLING TO SEND YOU THE PROOF ON MY BANK STATEMENT TO DATE.

GIVING YOU 24HRS TO HEAR FROM YOU.

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