1 reviews | Active since Jul 2013
Poor response / No feedback / No care
The dealer upgraded the wrong line and I wish to have the other line upgraded seeing that business cards was already printed....no feedback, poor response, dealer no response. I left Vodacom for mtn, biggest mistake of my life...but, most of us only get *****ed once.... Read the fine print, they also upgraded one of my accounts with a 36mnth contract. Pathetic...
Good day Johan.
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly advise the correct cell phone number that was supposed to have been upgraded as well as the cell phone number that was upgraded that was not supposed to be upgraded.
In the mean time we have escalated the matter further for faster resolution.
REQ:***
Kind regards,
MTN S.A
Best regards,
Good day Johan.
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly advise the correct cell phone number that was supposed to have been upgraded as well as the cell phone number that was upgraded that was not supposed to be upgraded.
In the mean time we have escalated the matter further for faster resolution.
REQ:***
Kind regards,
MTN S.A
Best regards,