1 reviews | Active since May 2018
poor response
I have been trying for a few days to get a proof of Purchase, which I bought online. As I need to get the screen repaired. The call center, you just keep going around in circles. I have send 2 queries via the on-line query form. Nothing! not even an acknowledgement of receipt.
Thank you for your post.
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly be advised will make contact with you tomorrow before the end of business to resolve your problem accordingly.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
Thank you for your post.
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly be advised will make contact with you tomorrow before the end of business to resolve your problem accordingly.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,