dR
dexter R
1 reviews | Active since Apr 2012
04 Sept 2015, 15:07
Poor response
I am now awaiting a decent response regarding the product offered when I upgraded over a month ago and I am not happy with the response thus far.I need to speak to someone senior at MTN and to sit down and explain.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
04 Sept 2015, 16:38Hello dexter rowen,
We are truly sorry for the breakdown in service experienced.
We have escalated your complaint directly to the Regional Manager for the Western Cape stores. We've requested that you be contacted directly on the number provided in the post.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the breakdown in service experienced.
We have escalated your complaint directly to the Regional Manager for the Western Cape stores. We've requested that you be contacted directly on the number provided in the post.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply04 Sept 2015, 16:38
Official
Hello dexter rowen,
We are truly sorry for the breakdown in service experienced.
We have escalated your complaint directly to the Regional Manager for the Western Cape stores. We've requested that you be contacted directly on the number provided in the post.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the breakdown in service experienced.
We have escalated your complaint directly to the Regional Manager for the Western Cape stores. We've requested that you be contacted directly on the number provided in the post.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,