1 reviews | Active since Oct 2012
Poor Reception
<p>We're in a 3G coverage area, but our reception is really bad sometimes. Using our 3G internet package with the weak reception can become a struggle. I'm attaching a screenshot of the router's signal bars as of this morning.</p>
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When was the problem experienced? (Time of day / weather conditions, etc.):
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If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
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Siphumezo
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Best regards,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly populate the below template list and forward the completed mail to our Coverage Contact Centre hub on ***
Alternatively you can also contact them on number *** toll-free from an MTN number or chargeable from other SP’s numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber’s alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Kind Regards
Siphumezo
REQ:***
Best regards,