SC
Shawn C
1 reviews | Active since Oct 2017
11 Mar 2019, 14:54
POOR RECEPTION
I published the same complain 2 or 3 years ago. Our MTN reception is so poor that at some times we only have edge in Hennenman FS. Realy? In todays time where compitition is so big. Can bussineses be so great to afford it?
I am going to cancel me and my wives contracts as this is such a hassle.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
12 Mar 2019, 08:04Good Day Shawn
Thank you for your post.
We are terribly sorry to have disappointed you, please accept our apologies for any inconvenience caused.
Kindly be advised that this matter has been escalated to our coverage department. Alternatively you may call the coverage contact centre on ***, it is a free call from an MTN number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management
Thank you for your post.
We are terribly sorry to have disappointed you, please accept our apologies for any inconvenience caused.
Kindly be advised that this matter has been escalated to our coverage department. Alternatively you may call the coverage contact centre on ***, it is a free call from an MTN number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management
Best regards,
MTN South Africa's reply12 Mar 2019, 08:04
Official
Good Day Shawn
Thank you for your post.
We are terribly sorry to have disappointed you, please accept our apologies for any inconvenience caused.
Kindly be advised that this matter has been escalated to our coverage department. Alternatively you may call the coverage contact centre on ***, it is a free call from an MTN number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management
Thank you for your post.
We are terribly sorry to have disappointed you, please accept our apologies for any inconvenience caused.
Kindly be advised that this matter has been escalated to our coverage department. Alternatively you may call the coverage contact centre on ***, it is a free call from an MTN number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management
Best regards,