poor receiption and data throughout

Item: MTN South Africa
Rating: 2
Author: CA M

Problems have been reported since November 2014. Initial response was good, but no service to date. Poor data and voice over whole town. Twice reported on website, once via additional data service provider using MTN network as well as local mtn shop. Only edge, dropped calls and broken voice. Service is getting pathetic. Why should I stay?

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

10 Feb 2015, 11:36

Hello Rockett-Rs4,

Thank you for posting.

Please accept my apologies for the delay in response and any inconvenience caused as a result of this.

This matter has been escalated to the Coverage management team for urgent intervention. You will be provided with feedback.

Regards,
Ebbedene
REQ:***

Best regards,

MTN South Africa's reply10 Feb 2015, 11:36

Official

Best regards,

poor receiption and data throughout

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