Poor, poor service by mtn

3 TIMES I HAVR HAVE CALLED 083 135 AND SPOKEN TO 3 DIFFERENT AGENTS .

* 1ST AGENT : THE LINE JUST WENT DEAD ALTHOUGH THE CALL WAS STILL ONGOING AFTER 5 MINS

*2ND AGENT: SAME STORY AFTER HAVING BEING AT PAINS TO EXPLAIN MY QUERY , THEN EVENTUALLY SHE FINALLY GOT THE GIST (I THINK) BUT YET AGAIN THE LINE JUST DIED MORE OR LESS AROUND THE SAME TIME (5MINS)

*3RD AGENT: AT LEAST IT TOOK LONGER , I THINK IT DIED AROUND THE 13TH MINUTE , GOT MY POINT ACROSS BUT SHE SEEMED ABSOLUTELY CLUELESS AS TO WHAT I WAS TALKING ABOUT .

ISSUE IS: THERE'S A PROMO I THINK TITLED 'SUMMER' WHERE I GOT A R10 CHECKERS VOUCHER ON 15/11 AND AGAIN TODAY 16/11 I GOT ANOTHER ONE FOR THE SAME AMOUNT BUT THE IS NO LITERATURE WHATSOEVER AS TO HOW TO REDEEM THE SAID VOUCHERS AND THEY EXPIRE AFTER 1 DAY AS I'M TOLD.

I NEED SOMEONE WHO HAS ANY IDEA AS TO WHAT IS HAPPENING AT MTN TO PLEASE CONTACT ME AND ASSIST IN RESOLVING THIS.

THABISO