PS
Pierrie S

1 reviews | Active since May 2018

15 May 2018, 08:35

Poor online service

My account got suspe for a debit order that bounced 3 times but I was never notified that the debit order was canceled and bounced,so since my account was suspended I cant make any calls meaning to their toll free numbers or any other numbers,their emails are not responsive at all.So how do one make arrangements and get payment details

0
Replies (1)
MTN South Africa
MTN South Africa's reply16 May 2018, 10:15
Official

Thank you for taking my call this morning ,

As per our telephonic conversation please note suspension has been lifted , payment arrangement made for the 21st May 2018

Our sincere apologies for frustration caused in the matter.

Regards

Kagiso Monyatsi

Complaints Management

Best regards,