GM
Gerhardt M
1 reviews | Active since Mar 2015
19 Aug 2015, 07:55
Poor network coverage
the past 3 or 4 days we experienced a heavy problem with MTN s network in Leeudoringstad, North west.<br> <br> There is absolute no problem with ou telefones because it is new phones, I have an Samsung, my husband has an Sonia Experia, my son has an blackberry and my daughter has an Huywai. Everybody moans in the town about MTN,s coverage. Why do we have to pay that monthly fee if we dont get any service? My Mtn Bills is monthly nearby R1000 for what?
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MTN South Africa's replyOfficial
09 Sept 2015, 12:32Hello anneliendp@,
Thank you for taking time to raise your concerns with MTN
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please copy and paste the the following link on your browser in order to log a coverage complaint:
https://www.mtn.co.za/_LAYOUTS/MTN.SP2010.FormsData/Networkcoveragequery.aspx
Regards
Rajesh
Thank you for taking time to raise your concerns with MTN
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please copy and paste the the following link on your browser in order to log a coverage complaint:
https://www.mtn.co.za/_LAYOUTS/MTN.SP2010.FormsData/Networkcoveragequery.aspx
Regards
Rajesh
Best regards,
MTN South Africa's reply09 Sept 2015, 12:32
Official
Hello anneliendp@,
Thank you for taking time to raise your concerns with MTN
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please copy and paste the the following link on your browser in order to log a coverage complaint:
https://www.mtn.co.za/_LAYOUTS/MTN.SP2010.FormsData/Networkcoveragequery.aspx
Regards
Rajesh
Thank you for taking time to raise your concerns with MTN
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please copy and paste the the following link on your browser in order to log a coverage complaint:
https://www.mtn.co.za/_LAYOUTS/MTN.SP2010.FormsData/Networkcoveragequery.aspx
Regards
Rajesh
Best regards,