lN
lungstar N
1 reviews | Active since Dec 2018
18 Mar 2019, 16:53
Poor network connection
Bad Network with High pricing: MTN slogan
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Replies (1)
MTN South Africa's replyOfficial
19 Mar 2019, 14:07Good day
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes. Please be advised that due to Eskom Planned Load Shedding a number of MTN Towers are currently experiencing interruptions in service. Network Services will be available intermittently until power has been restored in affected areas. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes. Please be advised that due to Eskom Planned Load Shedding a number of MTN Towers are currently experiencing interruptions in service. Network Services will be available intermittently until power has been restored in affected areas. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Best regards,
MTN South Africa's reply19 Mar 2019, 14:07
Official
Good day
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes. Please be advised that due to Eskom Planned Load Shedding a number of MTN Towers are currently experiencing interruptions in service. Network Services will be available intermittently until power has been restored in affected areas. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes. Please be advised that due to Eskom Planned Load Shedding a number of MTN Towers are currently experiencing interruptions in service. Network Services will be available intermittently until power has been restored in affected areas. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Best regards,