AK
Ayanda K
1 reviews | Active since Jun 2024
04 Jun 2024, 13:24
Poor mtn service
Poor MTN Service - Lost Airtime and Unhelpful Customer Service
I recently had a frustrating experience with MTN after a sim swap. Despite recharging with R400 airtime, the balance showed as R0.00. The store staff and call center were unhelpful, and I was left with no resolution. Be cautious when doing a sim swap, and make sure to activate your old number to avoid losing airtime like I did. Disappointing service from a major provider.
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Replies (3)AK
Ayanda K's updateReviewer Update
04 Jun 2024, 13:27Poor MTN Service - Lost Airtime and Unhelpful Customer Service
I recently had a frustrating experience with MTN after a sim swap. Despite recharging with R400 airtime, the balance showed as R0.00. The store staff and call center were unhelpful, and I was left with no resolution. Be cautious when doing a sim swap, and make sure to activate your old number to avoid losing airtime like I did. Disappointing service from a major provider.
I recently had a frustrating experience with MTN after a sim swap. Despite recharging with R400 airtime, the balance showed as R0.00. The store staff and call center were unhelpful, and I was left with no resolution. Be cautious when doing a sim swap, and make sure to activate your old number to avoid losing airtime like I did. Disappointing service from a major provider.
AK
Ayanda K's update04 Jun 2024, 13:27
Reviewer Update
Poor MTN Service - Lost Airtime and Unhelpful Customer Service
I recently had a frustrating experience with MTN after a sim swap. Despite recharging with R400 airtime, the balance showed as R0.00. The store staff and call center were unhelpful, and I was left with no resolution. Be cautious when doing a sim swap, and make sure to activate your old number to avoid losing airtime like I did. Disappointing service from a major provider.
I recently had a frustrating experience with MTN after a sim swap. Despite recharging with R400 airtime, the balance showed as R0.00. The store staff and call center were unhelpful, and I was left with no resolution. Be cautious when doing a sim swap, and make sure to activate your old number to avoid losing airtime like I did. Disappointing service from a major provider.
AK
Ayanda K's updateReviewer Update
05 Jun 2024, 11:34Disappointing MTN Sim Swap Experience
I recently had a frustrating experience with MTN's sim swap process. Despite following the proper procedures, my old number was not activated, and I lost R400 in airtime. The store staff and call center were unhelpful, and I was left with no resolution.
I've tried contacting their customer service via email (***) and (***) but haven't received a satisfactory response. I'm extremely disappointed in the service I received from MTN.
Beware of the sim swap process, and make sure to double-check that your old number is activated to avoid losing airtime like I did.
I recently had a frustrating experience with MTN's sim swap process. Despite following the proper procedures, my old number was not activated, and I lost R400 in airtime. The store staff and call center were unhelpful, and I was left with no resolution.
I've tried contacting their customer service via email (***) and (***) but haven't received a satisfactory response. I'm extremely disappointed in the service I received from MTN.
Beware of the sim swap process, and make sure to double-check that your old number is activated to avoid losing airtime like I did.
AK
Ayanda K's update05 Jun 2024, 11:34
Reviewer Update
Disappointing MTN Sim Swap Experience
I recently had a frustrating experience with MTN's sim swap process. Despite following the proper procedures, my old number was not activated, and I lost R400 in airtime. The store staff and call center were unhelpful, and I was left with no resolution.
I've tried contacting their customer service via email (***) and (***) but haven't received a satisfactory response. I'm extremely disappointed in the service I received from MTN.
Beware of the sim swap process, and make sure to double-check that your old number is activated to avoid losing airtime like I did.
I recently had a frustrating experience with MTN's sim swap process. Despite following the proper procedures, my old number was not activated, and I lost R400 in airtime. The store staff and call center were unhelpful, and I was left with no resolution.
I've tried contacting their customer service via email (***) and (***) but haven't received a satisfactory response. I'm extremely disappointed in the service I received from MTN.
Beware of the sim swap process, and make sure to double-check that your old number is activated to avoid losing airtime like I did.
AK
Ayanda K's updateReviewer Update
05 Jun 2024, 11:35***
AK
Ayanda K's update05 Jun 2024, 11:35
Reviewer Update
***