1 reviews | Active since May 2018
Poor MTN service
I have been trying to get throught to an mtn consultant from another network to no avail i called mtn yesterday to deactivate my voicemail and they cut off any network connection from my sim and i cant even call them I am vrry unhappy at the moment
Dear Darren ,
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible.
I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Will you be able to forward me the correspondence between yourself & MTN accompanied with your ID & mobile number in question to *** so I can assist with reactivating your services.
Looking forward to hearing from you.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
Dear Darren ,
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible.
I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Will you be able to forward me the correspondence between yourself & MTN accompanied with your ID & mobile number in question to *** so I can assist with reactivating your services.
Looking forward to hearing from you.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,