1 reviews | Active since Nov 2021
Poor MTN security, ***** and negligence with with untrained management
MTN is the worst cell phone company ever with most poor security for clients.
I never had a business with Mtn before nor contract with them .I never bought their phones in my life.
2021 December there was ***** happened on my name . I saw a debit going off my account and it MTN cellphone .I called then I was told I have two contact phone that I recently took in November which I don't know about.I was advised to visit the MTN branch with affidavit explaining that I don't know the contract and certified ID CV copy which I did take it to Meadodale MTN branch and I was assisted by David .I was told that contract will get cancelled.
Now I receive phone call from Says recoveries that I owe MTN phones that were delivered to summer set garden in Cape town for R15535.50 I called David Green about it He escalated the matter to Mark Ash and Melissa James. They requested same document that I gave to David but I gave them I told that now am on debt collection for something I don't know it very annoying and frustrating to look MTN massing my credit score that I have worked hard for it .
Now my credit score I affected .wesbank declined my application because of MTN . It been two years now with no help. I just want MTN to remove my name on ITC as it's all your fault to allow people apply for contract and can't verify the documents submitted to you. I went to the branch yesterday Dwaine Jonker Confirm that the contract was cancelled but my name was never removed.
Can I please get someone to help me At MTN ***** to help me .
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