1 reviews | Active since Feb 2017

12 Aug 2017, 13:38

Poor internet service

<p>Constant connectivity issues. Disappearing data. Will we ever get our list data back?</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply15 Aug 2017, 08:05
Official

Good day,

Thank you for your post.

We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.

We need more detail around your issue on this matter. Which area keeps losing network coverage so we can get the network team to troubleshoot. Lost data when did this happen(date and time if possible)?

Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst

Best regards,

MTN South Africa
MTN South Africa's reply15 Aug 2017, 11:33
Official

Good day,

Our office just tried to call you with no answer, We were trying to get the details as outline on the above response.

Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst

Best regards,