1 reviews | Active since Jul 2011
Poor handling of conversion from Altech Autopage to MTN
When moving the contract from Altech Auto page to MTN, MTN placed me on a diffirent package I have given them proof as to the previous contract but noone is getting back to me I have logged several complaints but no response
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a request for the package to be corrected has been logged with technical support, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a request for the package to be corrected has been logged with technical support, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***