1 reviews | Active since Jan 2017

18 Apr 2017, 08:59

Poor ***** department

<p>I have an application that reflects on my credit report that i do not know of, tried to find contact details for the ***** department, but i had to fill up a form and i have had no response from MTN, I would loke to know if this *****ulant account has been open, if it has have it closed and removed off my name.</p> <p> </p> <p>I would gladly like to have a response from MTN in this life time.</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply18 Apr 2017, 09:58
Official

Thank you for your post.

We apologize for any inconvenience incurred.

Thank you for taking the time to answer my call, it’s highly appreciated.

Please send to me the affidavit and certified ID copy to log the request with the ***** department to investigate.

The sim card has been suspended and the debit order cancellation.

***** will investigate, 15 working days.

My email address ***

Kind Regards,

Alice van der Merwe

Best regards,

's update19 Apr 2017, 09:00
Reviewer Update

Hi Alice

I sent you an email with the required documents, please provide me with the reference No