Poor follow up process

<p>Thank you for submitting your query through this medium of correspondence.<br />Your reference number for this query is ********** 0. Please keep the reference number so we can assist with tracking your query. We will respond to your query within 8 working hours.</p> <p>Kind regards<br />MTNSA credit Management Department</p> <p> </p> <p><br />----- Megan R.Hendricks Wrote -----<br />Hi </p> <p>I have just called 1761, to find out how much i need to pay to close the account.<br />The lady I spoke to said its R526.94 but its impossible since i paid R200.00 on the 26 June 2017. it is over 2 weeks now no one has gotten back to me. I want to settle my account and close it. MTN is pathetic and ***********. Last week I called again legal was suppose to call not yet ...AG man</p>