NK
Nklein K
1 reviews | Active since Mar 2009
20 Sept 2017, 13:55
Poor delivery Service
Did an upgrade on the 7thSep.Called to find out about delivery and all I get they will call me before they deliver.DSV called to day to say we have your item but we will only be in that area next week some time.What type of delivery services delivers when they might be in the area otherwise you have to wait.Poor judgement in your choice for a delivery partner,looking at the amount of complaints on this site for DSV I think you should review there SLA as they are damaging your reputation.So now its like waiting on a lottery to see if they are in the area next week and if they deliver.
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Replies (1)
MTN South Africa's replyOfficial
22 Sept 2017, 07:35Thank you for your post.
We apologize for any inconvenience incurred.
We cannot assist you with feedback why the new delivery company informed you that the delivery can only be done when they in your area.
Please contact DSV Supervisor to give you the outcome on the complaint, the contact number is *** or ***.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply22 Sept 2017, 07:35
Official
Thank you for your post.
We apologize for any inconvenience incurred.
We cannot assist you with feedback why the new delivery company informed you that the delivery can only be done when they in your area.
Please contact DSV Supervisor to give you the outcome on the complaint, the contact number is *** or ***.
Kind Regards,
Alice van der Merwe
Best regards,