poor data speed
<p>My husband is a client wirh MTN for many years, recently he is batteling with his data connection on his phone and the ****le at home. Even messages is a struggle to open. This problem is very frustrating. This problem is not only in our area but also in other parts of our country. Please MTN improve your services. Magda O'Neill</p>
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Replies (2)
MTN South Africa's replyOfficial
18 Oct 2016, 08:44Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Due to network congestion and usage, we cannot guarantee the speed of your connection. We would like to assure you that we strive to provide the best service at all times and therefore constantly looking at ways of improving our service to all our valued clients. You may also contact out Network Helpdesk on *** and they will check if your area is affected by any network issues.
We would like to assure you that we are actively working to improve our service levels.
Regards
Winnie
REQ:***
Best regards,
MTN South Africa's reply18 Oct 2016, 08:44
Official
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Due to network congestion and usage, we cannot guarantee the speed of your connection. We would like to assure you that we strive to provide the best service at all times and therefore constantly looking at ways of improving our service to all our valued clients. You may also contact out Network Helpdesk on *** and they will check if your area is affected by any network issues.
We would like to assure you that we are actively working to improve our service levels.
Regards
Winnie
REQ:***
Best regards,
MTN South Africa's replyOfficial
18 Oct 2016, 08:44Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Due to network congestion and usage, we cannot guarantee the speed of your connection. We would like to assure you that we strive to provide the best service at all times and therefore constantly looking at ways of improving our service to all our valued clients. You may also contact out Network Helpdesk on *** and they will check if your area is affected by any network issues.
We would like to assure you that we are actively working to improve our service levels.
Regards
Winnie
REQ:***
Best regards,
MTN South Africa's reply18 Oct 2016, 08:44
Official
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Due to network congestion and usage, we cannot guarantee the speed of your connection. We would like to assure you that we strive to provide the best service at all times and therefore constantly looking at ways of improving our service to all our valued clients. You may also contact out Network Helpdesk on *** and they will check if your area is affected by any network issues.
We would like to assure you that we are actively working to improve our service levels.
Regards
Winnie
REQ:***
Best regards,