NG
Nic G
1 reviews | Active since May 2013
29 Jun 2020, 15:48
Poor Customer Support
Constant delays in feedback when requesting support, slow and unhelpful assistance on social media, and frequent issues with phone call quality.
Helpful (0)
Replies (1)0
Replies (1)NG
Nic G's updateReviewer Update
01 Jul 2020, 16:37This is very concerning because it means that someone from MTN called me and went through the telephonic process of migrating my contract, and then didn't do anything about it or make a single note on the system. This isn't the first time that errors with my contract have occurred because of changes not being made after they've been confirmed to have supposedly been done.
The number I was called from was +***5
The number I was called from was +***5
NG
Nic G's update01 Jul 2020, 16:37
Reviewer Update
This is very concerning because it means that someone from MTN called me and went through the telephonic process of migrating my contract, and then didn't do anything about it or make a single note on the system. This isn't the first time that errors with my contract have occurred because of changes not being made after they've been confirmed to have supposedly been done.
The number I was called from was +***5
The number I was called from was +***5