DM
Doreen M
1 reviews | Active since Oct 2013
20 Jul 2015, 10:30
Poor customer services
On the 0th May 2015 i requested statement and tax invoice as i was a Nashua\s customer . When Nashua transffered us to MTN i have never received my electronic statement. I have send several request with no sucess . I need someone senior to contact me urgently "
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MTN South Africa's replyOfficial
23 Jul 2015, 10:37Hello ktaelomaphanga,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We have tried contacting you on the number provided to confirm your email address as there were statements emailed.
Thank you
Regards
Michelle
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We have tried contacting you on the number provided to confirm your email address as there were statements emailed.
Thank you
Regards
Michelle
Best regards,
MTN South Africa's reply23 Jul 2015, 10:37
Official
Hello ktaelomaphanga,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We have tried contacting you on the number provided to confirm your email address as there were statements emailed.
Thank you
Regards
Michelle
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We have tried contacting you on the number provided to confirm your email address as there were statements emailed.
Thank you
Regards
Michelle
Best regards,