MA
Mishka A

1 reviews | Active since Aug 2015

10 Aug 2015, 10:07

poor customer services

Yello...<br> I was having a Voicemail problem the text messages I have been receiving is both pathetic and ambiguous so I decided to call the call centre where I was greeted by 2 pathetic unprofessional poor accented uncaring unpleasant disgusting operators. both hung up on me and I have it recorded and I will put it on YouTube if nothing is done about this masichaba and lusanda you are a disgrace to this so called leading south African country <br> I want the world to know how pathetic you are every where you go. I have lots of friends on facebook whwillwill be sharing this experience with. I would not recommend this stupid company to my worse enemy unless I want him to get a heart attack from calling and being hung up on with no resolution

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Replies (1)
MTN South Africa
MTN South Africa's reply26 Aug 2015, 16:46
Official
Hello bababewitbrains ,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

As per our telephonic conversation,package details were explained and validated as per post .
An escalation will be done on the consultants mentioned for the abrupt service given.

We sincerely hope that this is in order and hope that we are able to restore your faith in us.

Kind Regards

Kevin.

Best regards,