POOR CUSTOMER SERVICE MTN SUPERSONIC FIBRE - DOUBLE BILLING!

I am resorting to writing a negative review about MTN Supersonic FIbre in the hopes of getting some feedback from them. I have exhausted my time and telephone calls (from 10 min to 20 min per call) in trying to get a billing issue resolved over the last month.

I am being billed for an additional fibre line that I do not have. Customer support acknowledges that there is an issue as they can see that the additional line that I am being charged for does not have any usage on it. No bandwidth has been used on the line.

Should be a simple fix right? Wrong!

Service consultants assured me it will be rectified. It still has not.

MTN SUPERSONIC FIBRE PLEASE COULD YOU CONTACT ME!! I AM TIRED OF RUNNING AFTER YOU AT MY EXPENSE WHEN THE ERROR IS ON YOUR SIDE!!