POOR CUSTOMER SERVICE FROM MTN LEGAL DEPARTMENT

This is a review for the MTN legal department.

I work for attorneys and we have been trying to get a claim out of MTN against a deceased estate since SEPTEMBER 2017. Right now, it is the only thing that is standing in the way of finalising the estate.

I have called, e-mailed, sent someone to the nearest branch and exhausted all venues to get any kind of feedback from the legal department. Apparently, there is no contact number so I can only e-mail them where I receive read reports but no feedbac**** We have met all their requirements, done all that we were advised to, so WHY IS IT SO DIFFICULT so tell someone how much many they owe you??? Can you please get someone to contact me. This is HIGHLY frustrating and I am done struggling to get your claim.