Poor customer service

22h00 I have just called your call centre and spoks to Elsie Nkgabi when she's supposed to give the reference she hang up the phone im very angry i must say, my son lost his phone and i had impression he did a sim swap so i have been buying airtime for that number and now i wanted the airtime to be transferred to the new number shes rude and ***********

22h15 And just called again spoke to mokoena Thapelo if its even his real name he refused to give the reference I'm very disappointed with your consultants and service its rotten