Poor customer service and lack of transparency

If I could rate them with a zero, I would. I have still not received my contract and calling their call centre is just a waste of time. You will be sent from pillar to post between their external call centres that use the same number as the internal call centre.

It is such a nightmare to get any answers with MTN. I’m also never using their Newtown Branch because things went South from the day I got assisted there. I’m really disappointed and annoyed that a company of this magnitude has poor customer service