Poor Customer Service

I am not happy with how my upgrade was handled as I was charged extra for Migration fees which I had no idea what is it for because I was contacted by an agent from MTN Summermobile. I have logged this in last month and still to date I did not receive any help from Summer Mobile.

I will never recommend to anyone to take the contract with the Summer Mobile agents because you will be shooked by the invoice. MTN does not take its customer seriously as I have been following up with no proper feedback.