Poor Customer Service

Our company has a business account with MTN. We have been assigned two contact persons:

1. Thayur Kesarparshad - Specialist: Integration 2. Jackie Molatudi - Team Leader: Small Medium Enterprise

We are experiencing substandard service from these two gentlemen.

We request info nation and only get half of it. We requested them to call back and got no call.

MTN wants to increase its rates, maybe a good idea to increase its service.