1 reviews | Active since May 2016
Poor customer service
<p>I have contacted mtn just now was put around a few people that where unable to assist with the query and the last person Thando dropped the call while still busy so how is that good customer service </p>
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Our aim is to offer the most effective and efficient customer service and all our consultants are trained to offer the very best of customer service, We are trully disappointed to hear about the kind of service you received. We will be addressing this matter with the Call Centre management.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Our aim is to offer the most effective and efficient customer service and all our consultants are trained to offer the very best of customer service, We are trully disappointed to hear about the kind of service you received. We will be addressing this matter with the Call Centre management.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,