1 reviews | Active since Nov 2014
Poor Customer Service
<p>I app**** for an mtn contract online but nobody phoned me back.I called mtn direct and they asked my details and told me somebody would phone me back,still nobody phoned me back.Don't do an online service if you can't deliver.I only chose mtn because they had a good deal but I will pay a bit more with another provider who can give me the service I need.</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Best regards,