YA
Yusuf A
1 reviews | Active since Dec 2011
12 Mar 2015, 16:18
Poor Customer Service
I paid my account on Monday 9 March 2015 and was told that my account will be reactivated within 48 hours. It has been 72 hours now and still nothing.<br> <br> I phoned both the 173 and the 808 number on numerous occasions and when I finally got through to someone today he puts the phone down in my ear!<br> <br> I am disgusted by this poor customer service!<br> <br>
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
18 Mar 2015, 14:46Hello yallie,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the sim card was reactivated and it is active and in use on the network.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the sim card was reactivated and it is active and in use on the network.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply18 Mar 2015, 14:46
Official
Hello yallie,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the sim card was reactivated and it is active and in use on the network.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the sim card was reactivated and it is active and in use on the network.
Thank you
Wenzile Masina
REQ:***
Best regards,