AB
Abdurragiem B

1 reviews | Active since Apr 2011

18 Mar 2024, 18:29

Poor customer service

On the 21.02.24, I sent MTN Customer Services an email about a user, who was *****ulently using my whatsapp no, to solicit funds from my contacts. They responded that they "endeavor to respond in 24 hours". To date no response on my query & it's almost a month.

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Replies (2)
AB
Abdurragiem B's update27 Mar 2024, 09:59
Reviewer Update
I wouldn't recommend anyone to take out a contract with MTN!!!! Their service sucks!!!!
AB
Abdurragiem B's update17 May 2024, 10:48
Reviewer Update
Still no response!!!!!