1 reviews | Active since Jun 2016
POOR CUSTOMER SERVICE
<p>On the 6/8 may I upgraded my contract and during the upgrade was told that i qualify for free 30GB of data.</p> <p>To- date i can confirm that I haven’t received any GB from mtn despite the many follow ups.</p> <p>The last attempt was yesterday and was promised that i will receive the data today, but i can confirm that even today nothing came through. Hello Peter i have had many disappointments with MTN this year so many that i have lost count. Can you please advise what should i do in this situation.(Cell no for the upgrade ********** 072).</p> <p>Their network is also a problem, I think they should just close the business and let the companies serious of doing business do so. As they just waist everybody’s time</p> <p> </p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the marketing department to assist and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the marketing department to assist and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********