1 reviews | Active since Aug 2014
Poor Customer Service
<p>I bought a laptop form MTN almost 2 years ago. A month later it stopped working and I have had back and forth fights with them but they are still refusing to re imburse me of fix the laptop. The initial charge was R272.99 per moth and for the past 2 months they have bben debiting my account with over R500.00. I refuse to pay that much for a service I am not even using.</p>
Good Day Thabin26
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to access any information as these details were not provided on your post.
Kind Regards,
Zukiswa
REQ:***
Good Day Thabin26
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to access any information as these details were not provided on your post.
Kind Regards,
Zukiswa
REQ:***