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Patricia N

1 reviews | Active since Aug 2010

02 Aug 2022, 09:38

Poor Customer Service

I am having a challenge with my contract.

Getting hold of MTN to resolve this seems to be impossible.

Since the upgrade, I am having endless problems with, Data, Airtime, and loading any credit to my number from an external source. I am unable to buy data from, for example, any other number than my own. My account has been blocked cause I don't have "airtime", yet I am on contract with over 400 minutes, anytime and after hour minutes.

Seriously MTN, I have tried: 1] Your WhatsApp number 2] 135 3] Email 4] Facebook Messenger

And now the last resort - Hellopeter.

Hopefully, I will get some assistance and resolution to this matter.

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