ZM
Zwelakhe M
1 reviews | Active since Oct 2013
01 Apr 2016, 12:40
Poor Customer Service
Good day. Can you contact me on *** I would like terminate my lines with MTN poor service provider.<br> Send me the letters details the amounts I should pay on [Email Removed] <br> <br> Lines to be terminated :<br> <br> ***<br> ***<br> ***<br> <br> I cant stand being treated like you are doing me a favour. I am paying for these lines and they are not for free.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
05 Apr 2016, 14:54Hello Mduduzi86,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Retentions management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Retentions management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply05 Apr 2016, 14:54
Official
Hello Mduduzi86,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Retentions management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Retentions management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
Best regards,