Poor customer service

We are trying to settle a mtn account.

Numerous emails and calls, but no response.

See the email trail below: 'Mtn' Re: *** [#***] Inbox L Legal Action Department to me Apr 2Details

Dear Valued Customer

Thank you for submitting your query through this medium of correspondence.

Please note that this is an automated response. If not already done, kindly provide us with your ID number, cell number and/or MTN account number to ensure a speedy resolution.

Your reference number for this query is ***. Please keep the reference number so we can assist with tracking your query. We will respond to your query within 24-48 hours (working days).

Kind Regards, MTNSP Legal Action Department MTN Service Provider

You don't often get email from ***. Learn why this is important CAUTION: This email originated from outside of the MTN organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good day Legal Team

I want to settle this old account.

Please be so kind to send me an updated statement?

I'm Julian Vaaltyd I'd nr ***

Thank you in advance “The information contained in this message is intended solely for the individual to whom it is specifically and originally addressed. This message and its contents may contain confidential or privileged information from MTN Group. If you are not the intended recipient, you are hereby notified that any disclosure or distribution, is strictly prohibited. If you receive this email in error, please notify MTN Group immediately and delete it. MTN Group does not accept any liability or responsibility if action is taken in reliance on the contents of this information . Note that all personal emails are not authorized by MTN Group. ” J Julian Vaaltyn Mtn cell nr *** My ID *** Julian Vaaltyd J Julian Vaaltyn to cim_legal Apr 4Details J Julian Vaaltyn to *** Apr 4Details Good any feedback please?

I'm Julian Vaaltyd I'd nr *** Cell nr ***

Thank you in advance

On Saturday, April 2, 2022, Legal Action Department <***> wrote: Reply Forward View Gmail in: Mobile | Older version | Desktop © 2022 Google