poor customer service

I signed a contract with mtn on the 14.04.12 for Acer lap top on to up contract @R229 every moth and 75 bundles every month I was assist by Kevin..for the first two months I never received the bundles and I kept on phoning the store I never got help.<br> On the 02/06/12 I went to the store to report the matter and I was assisted by Ryno,he phoned <br> <br> <br> the mnt call centre for find out what could be the problem and he was told that there was a prblem with the ntwork that is why I wasn't receiving my bundles,he gave me two ref no he said I must tried to log on if it doesn't allow me I call mnt and give them those two ref no..ref no 663914 & ***8,when I got home I tried on the 04/06/2012 to log on it did not allow me I then phoned mtn and I was told that my aacount is suspended beuse I owe R1300.I phoned Ryon and tell him what the call centre said and I asked him to get me the document that show the website that was visited it took him fever to assist me every time when I phoned the store he was never there. called the store I asked for the manager Chris he also failed to assist me he kept on promising me nothing..then on the 01/0712 R1938.51 was deducted.. On the 07.07.12 I took it bck