1 reviews | Active since Jan 2018
Poor customer service
I app**** for an MTN contract via the istore last Tuesday and am still awaiting approval from MTN. In this digital age,this is extremely poor customer service and is not reflective of the calibre of an organisation such as MTN. Wake up mtn
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
As per our telephone conversation i have engaged with MTN eastgate management to make contact with you and resolve the problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
As per our telephone conversation i have engaged with MTN eastgate management to make contact with you and resolve the problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,