Poor customer service

Item: MTN South Africa
Rating: 1
Author: Yongi N

On the 5th Jan i sent correspondence to Mtn complaining about poor coverage i keep getting at home,and i was told i will get someone to call me and resolve this in 10days,but to this day nothing has been done.

Helpful (0)

Replies (2)

MTN South Africa's replyOfficial

22 Jan 2018, 16:10

Good day,

Thank you for your post.

We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.

Take this as confirmation that we have received the complaint. We will contact you soon to discuss the matter and get to a solution.

Best regards,

MTN South Africa's reply22 Jan 2018, 16:10

Official

Good day,

Thank you for your post.

We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.

Take this as confirmation that we have received the complaint. We will contact you soon to discuss the matter and get to a solution.

Best regards,

Yongi N's updateReviewer Update

22 Jan 2018, 16:22

Why should i trust you now? Because of Hellopeter? You guys take us as customers for a ride,judging from negative reports on these platform,it's clear you just dont care,why does it have to reach here to be attended?

Yongi N's update22 Jan 2018, 16:22

Reviewer Update