Poor Customer Service

<p>Our experience with MTN morningside has been poor to say the least. Customer Consultant booked an Apple I phone in for repairs 3 weeks ago. The store's contact details are non existent, needless to say it was provided by the MTN employee. The MTN repair centre has no record of the phone being booked in, just to find out today 3 weeks later that the phone is still in store because they have courier problems. The current branch manager has left and seems like no one has taken control of the store. The query has been escalated, yet no feedback at this point in time after numerous telephone calls and attempts to follow up. I will advise any customer to think twice before approaching the store. </p>