Poor Customer Service

<p>I app**** for the Black Friday Deal for the P9lite and my application was declined. A few days later a sales person from MTN contacted me offering me the same phone on a different package, i didnt take up this package. MTN ran the same promotion again last week and i did the application once again telephonically, whilst the consultant was capturing the application she advised me to cancel the existing contract that i had with Vodacom, i asked her if my MTN contract was approved and she said that there are no issues with it. i cancelled my Vodacom contract only to have the MTN contract decline once again. I have been calling the call centre and to date no-one can assist me as to whats the reason for the decline. i am absolutley dissapointed with the service received becasue had i known that the contract was not approved i would not have cancelled my existing contract. I need feedback as to why i am offered other contracts but get declined for the package that i want to take?</p>