1 reviews | Active since Jul 2011
poor customer service
<p>Since 30 november I've been requesting MTN to unblacklist the phone, no one wants to commit and assist. Alice Van der Merwe who's now on leave tried several times to communicate with 173 with no feedback. really does it have to be months in order to get simple assistance with MTN? this is really frustrating you have no idea...</p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent escalation has been sent to the Pre-paid division to assist with the un blacklisting of the device and to the call back to test and resolve request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent escalation has been sent to the Pre-paid division to assist with the un blacklisting of the device and to the call back to test and resolve request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.