Poor Customer service
<p>Afternoon<br />I have been with MTN for 5 years going to 6 years now. I sent my Blackberry Passport for repairs on the 30th July 2016 on the below mentioned store.<br />Store name: Cellcorn<br />Store Address: Embalenhle<br />Consultant name: Petunia <br />Telephone number: ********** 643<br />The above mentioned consultant (Petunia) really has issues, I've never had problems with any of the MTN consultants until today when I met this lady, who was arrogant and unhelpful when I queried about the where abouts of my phone. I first asked the lady to call MTN repairs and follow up on my phone she didn't budge. I then called MTN repairs myself and when the lady from MTN repairs requested to speak to her. Petunia answered me in a not service friendly manner . I'm bitterly dissappointed by her conduct as it turnishes the name of the great Network that I love to be part of. Please if you as MTN haven't trained your sales people on customer treatment please do so.</p> <p>A lady by the name Angelique Gumbi was really helpful when I spoke to her on the phone. She really gave me answers that made me understand what exactly has occurred.</p> <p>Dissapointed customer <br />Africa Memela</p>