Poor customer care and poor network from MTN

I have experienced the worst call centre experience with an issue that I was needing clarity on , they simply said they cannot provide me with the information that I needed.

I had a data usage query , as I have recharged for about 6GB of which 4 GB has been depleted and I have not downloaded or streamed anything . The reason I am querying this I do the same routine on a daily basis and I never have to buy data 3 times in a space of 2 hours.

I spoke to Smangele : *** at 11:30 and she then dropped the line.