CL
Claudia L
1 reviews | Active since Aug 2014
06 Nov 2022, 05:59
POOR COVERAGE, POOR SERVICE AND A COVERAGE TEAM THAT DOESNT WORK ON WEEKEND.
I have been a MTN customer for over 10years, now for the past 2 years been contract. I have X2 contract sims (wifi and tablet) and X2 prepaid (new phone and old phone) but to have no network on all 4 appliances is beyond the pale. I have had to use work WIFI just to do internet banking. The coverage team doesn't work on weekends(that is so pathetic and unprofessional for a company that provides a very expensive service) and social media is keep telling me to call customer service. I am so beyond upset and frustrated at how useless MTN has become for me. You area real pain in my life of late, an expensive pain.
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