Poor Communication and lack of product delivery

<p>Hi. I would like to complain about the level of service I received from MTN MutualPark and to a greater extend MTN as Brand. I app**** for a new Data contract on the 1st of Feb 2017 which include an Apple iPad 2 Air tablet. I've received confirmation via text on the 2nd that my application was approved.</p> <p>Since then I've been to the store numerous times to enquire about the state of my device. Everytime I was meet with the response "I don't know". Today they informed me that there is a shortage, but still are unable to provide me with an ETA. Yesterday they store assistance and manager both assured me they will get back to me during the course of the day. They didn't. This morning they said they are awaiting a call from stores/supplier, but are unable to commit to feedback during the day. Seriously.</p> <p>The issues I have is largely due to a poor communication from the store, but also a lack of organization on MTN side as they advertise a product (month after month) they can't deliver on.</p> <p>My perception is the MTN don't take existing customers (Voice Contract) or new business seriously and I am contemplating moving my business else where.</p> <p>Extremely annoyed.</p>