Poor cell phone reception

I have an expensive Mtn contract for my phone and a separate contract for my Internet.<br> I am a client for quite a long time, and the service is getting to be absolutely poorly.<br> Very weak reception all around Vereeniging area.<br> Very poor reception around Lethabo power station where I work.<br> My Internet data bundle disappears just by trying to log on to Google, and if I am logged on, I get logged off just as quickly.<br> Plenty frustrations, as I spend more than R 1000.00 a month for nothing.<br> The only reason I am still with them, is the fact that I have to inform everybody about my new number which will surely be from Vodacom.<br> Please tell them to \Com by""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;886763;357;16;2;0;1;0;0;2;15/08/21 8:50;716;NULL;15/08/03 8:19;15/08/20 20:54;My data just disappeared and overbilled;7,41E+12;Client Service;***;Vodacom have charged me over R1500 already for the first three days of this month's usage for a 2gb Wifi contract which normally costs me R110 pm saying I have gone over my limit. I called their consultant to lodge a query on the 5th of August and got a reply that their information was correct and will not tell me how I used the data. I tried to tell them that on the days in question I had difficulties connecting using the router as it had been switched off for over a week previously. I can only connect the router through my Laptop where I have to put a pin. On Monday the 17th I went to their head office at Midrand but still the consultants could not give me an answer insinuating that I had downloaded updates or Windows 10 which is tosh as I only upgraded to Windows 10 using my company's network yesterday the 17th. I even brought my Laptop to show them that at the times my data was supposedly used that the Laptop was off. I have had to cancel the contract as it had expired anyway but would have been willing to continue with it if not for this terrible experience. The Wifi sim number is ***. NZ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;894534;720643;14;2;0;1;0;0;2;15/09/11 8:14;716;NULL;15/09/10 22:12;15/09/10 20:18;Bad Quality and Service!;;;***;Extremely dissapointed in American Swiss, my fiance bought my White Gold engagement ring in July at American Swiss, after just one week my ring had marks on it. We visited the store at The Glen and was told to bring it back it might be that they did not do the plating on the ring when it went in for resizing. I sent my ring back and dealt with very annoying and unhelpful staff telling me I have an alergic reaction, but there is absolutly no marks on my finger and the ring looks extremely damaged. After more than a week I received my ring back.<br> It's now again a week later and my ring looks exactly the same, this is unacceptable as this is a ring that I am suppose to wear for the rest of my life and its not even 2 months yet.<br> This is not the quality or kind of service that I would expect from American Swiss.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;897081;188;16;2;0;1;0;0;2;15/09/18 7:29;716;NULL;15/09/17 21:20;15/09/17 19:33;No itemized billing;7,11E+12;;***;Every month i get my itemized billing mailed to me.My account <br> Never exceeds R600.This month my account exceeds the R1500 mark.Now i get a call but no billing.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;848894;357;16;2;0;1;0;0;2;15/09/30 7:30;716;NULL;15/09/29 21:24;15/09/29 19:34;double debit... once again;9,31E+12;;***;A few months ago I had an issue with vodacom where they had double debited me and everything was resolved until I got double debited again... Each and every deprtment keeps on giving me different excuses and the matter never gets resolved. I am sick and tired of fighting with them for exactly the same reason it is very irritating... If their agents are incompetant of doing their jobs then why on earth are they there?! I honestly think I have had enough of the back and forth I wish I could cancel my contract with them however it will cost me a fortune even though I am not the one at fault...;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;881954;873;41;2;0;1;0;0;2;15/10/21 8:51;716;NULL;15/10/20 22:24;15/10/20 20:55;Call centre agent deceiving customer;6,91E+12;Call centre;***;My membership was terminated end of February. When I asked for reinstatement on 06/10/2015, the agent took my bank details for future payments and said the membership will be reinstated in 24 to 48 hrs. He said the reason for termination was to save the customer money so that there is no charge for the months that pass when you not going to gym.<br> <br> When I returned to gym on 12th it was still not reinstated. When I called them on the 13th, the consultant said the previous person that I spoke to never sent the requested for reinstatement. She will send it and it will be done in 24 to 48hrs, but she will call me to inform me when it is done.<br> <br> She never called me and on the 19th I went to check if it was activated and only find that it was still not activated. I called again on the 20th and the person answering the phone said the membership was cancelled for a long time and can therefore not be reinstated. I should pay an amount in excess of R1100 for new membership.<br> <br> Why could the first two consultants inform me about the permanent cancellation in the beginning? Do they really save money if they cancel the membership or they just want a person to re-join with the full amount?;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;908866;893260;16;5;0;1;0;0;5;15/10/21 7:38;716;NULL;15/10/20 21:30;15/10/20 19:42;great customer service ;***;Monica;***;I got great customer service from Monica at Northgate. It's not the first time she's helped me and she was like that even then. My apologies for not acknowledging that, had she gave a bad service I would have long written in. I also observed her with other customers, she was the same. She must keep up the great work! Just a suggestion, Mtn needs to use less paper, surely the advancement of technology can enable this. branches must have stock. I struggled getting the Samsung S6 in gold, had to wait forever. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;920521;357;16;2;0;1;0;0;2;15/11/20 6:57;716;NULL;15/11/19 20:46;15/11/19 19:01;VODACOM ARE *******;B***;;***;Vodacom could not help me resolve a problem with my account which has ridiculous extra charges of what their customer care agents call \""CONTENT SERVICES\"". I have been paying extra money on my vodacom account not being aware and when I finally noticed that problem last month I called the Vodacom accounts department and they transfered me to customer care insisting that they should be able to rectify that problem and I should pay the normal amount which I normally do. I spoke to 3 if not 4 customer care agents and they told me there was nothing they could do to help me as those \""CONTENT SERVICES\"" are not part of Vodacom even though they charge me for it and I have paid in the past 2 months unaware. I ended up paying the normal amount which I pay every month and little did I know they will make me pay by force as they suspended my line today. It just doesnt trigger any sense to me as to how they can not know who these \""CONTENT SERVICES\"" that they say I have subscribed to unaware belong to. As an SME I find this unfair and """